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Our Awards

Since launch, Virgin Mobile has won the following awards:

  • Voted most socially and environmentally conscious mobile phone brand in the UK in a survey conducted by Populus for the Times, 2008
  • Mobile Awards - Jason Jones winner of Shop Idol 2008
  • JD Power Customer Service Survey - 1st place for contract 2008
  • Voted top in the retail category of the Aura Mobile Industry Customer Satisfaction survey 2008
  • Customer Service Mystery Caller award at the Mobile News Awards 2008
  • Which? Customer Service Satisfaction Survey - 1st place for contracts and 2nd place for prepay 2008, 2007
  • Website of the Year 2006 Awards - www.virginmobile.co.uk awarded the Best Telecoms Website 2006
  • Marketing Society Awards for Excellence 2006 - Winner of the Marketing Achievement Award for Kate Moss Contract
  • Mobile News Awards, Best Advertising, Marketing and PR Campaign Local (V Festival), 2006
  • Mobile News Awards, Commendation for Best National Advertising Campaign for Kate Moss Contract, 2006
  • Mobile News, Mobile Industry Customer Satisfaction Survey in association with Aura - Best Network 2005
  • JD Power Customer Service Survey - 1st place for contract and prepay 2007
  • JD Power Customer Service Survey - 1st place for prepay 2005, 2004
  • Sunday Times 100 Best Companies to Work For 2005
  • What Mobile Readers Awards - Best network 2005
  • What Mobile Readers Awards - Best Gadget Celebrity 2005
  • Rebrand 100 - Notable for Bites Magazine 2005
  • Rebrand 100 - Notable for Underground Store 2005
  • Mobile News Awards - Best Local Advertising / Marketing / PR Local (Great Rent Escape) 2005, (Big Red House student promotion) 2003
  • Mobile News Awards - National PR/Advertising Campaign 2004, 2002, 2001, 2000
  • Financial Times, Accountability, Great place to work in the UK 2007, 2006, 2004, 2003
  • GSM Awards 2004 - Best Marketing, Brand or PR Campaign - Commended "The Devil Makes Work for Idle Thumbs" 2004
  • British Television Advertising Awards - Diploma for 3p texting "The Devil Makes Work for Idle Thumbs" viral 2004
  • Mobile Choice Awards - Best Customer Service 2007, 2006, 2005, 2004, 2003, 2002, 2001
  • Mobile Choice Awards - Best Consumer Ad campaign for Idle Thumbs 2004
  • Mobile Choice Awards - Best Prepay Package 2003, 2002, 2001
  • National Customer Service Awards - Complaints Team of the Year 2003
  • Outstanding Service to the Community Business Awards (Wiltshire Business of the Year Awards 2003)
  • Certificate of distinction finalist award from 2003 International Print and Radio advertising awards - for our Christmas catalogue 2002 in the 'company literature' category
  • APA Awards - Wyclef Jean advert was recognised as one of the funniest British television commercials for 2003
  • Marketing Week - Wyclef campaign won the Marketing Effectiveness Award in the Technology and Telecoms category 2003
  • Eyeblaster Awards - Interactive bug squashing Internet advert was nominated for 'Best Rich Media Advert' 2003
  • Computer Weekly Awards - TSD, one of the best places to work in IT 2003
  • European Call Centre Awards - Best Induction Training 2002
  • Unisys / Management Today - Service Excellence Award, Best Retail & Consumer Services Category 2002
  • Advanced Card Awards - Best New Product Marketing Campaign 2000 for Virgin Xtras
  • Mobile Choice Magazine, Customer Service Best Network 2000