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Top Ten Facts on virgin Mobile

Why we're different

At Virgin Mobile, we do our very best to give people what they want. We concentrate on finding fresh ways to make our service better than everyone else's: more value, more honesty, more help, more fun.

Here are ten facts you might or might not already know about us.

  1. Virgin Mobile is the UK’s most successful virtual network operator
    Virgin Mobile is now established as the most successful virtual network operator in the UK, using T-Mobile's network.
  2. More than 4 million customers
    Since its launch in November 1999 Virgin Mobile has attracted more than 4 million customers (on a 90 day activity basis).
  3. Best customer service
    Virgin Mobile has won the Best Customer Service Award at the Mobile Choice Awards for six year's running.
  4. No hidden costs
    With Virgin Mobile there's no peak rates, no hidden charges, and voicemail retrieval is free in the UK. What you see is what you get with Virgin Mobile.
  5. Red is for rewards
    Earn up to £100 off your next phone. Virgin Mobile makes it easy - for every £100 you spend on calls and messages we'll give you £10 off a new phone. That is up to a maximum of £100 on any new phone in our range.
  6. Our bundles last longer
    We've bundled together mixes of minutes, texts and picture messages. There are no daily limits or time of day restrictions and unused airtime can be carried over for another month if you buy another bundle.
  7. Boredom sucks, Virgin Mobile Bites
    This is why Virgin Mobile has come up with 'bite-sized boredom-busters' available on your mobile. Virgin Mobile Bites entertains our customers by offering exclusive content, including celebrity gossip, music news and reviews and quizzes to keep boredom at bay.
  8. Pay any way you like
    Virgin Mobile offers customers a range of flexible ways to pay, including Pay Monthly and Pay as You Go, and double value contracts when you buy direct from Virgin Mobile.
  9. Enjoy great text
    It costs just 3p to text another Virgin Mobile customer in the UK.
  10. Great value roaming tariffs
    Virgin Mobile makes roaming simple, offering good value, no-nonsense flat rate international charges, for both pre-pay and pay monthly customers.