News 2001
Virgin Mobile honoured twice at Mobile Oscars
05/10/2001
Virgin Mobile wins Best Customer Service and Best Prepay Package at Consumer Telecoms Awards
Virgin Mobile, the UK's fifth network, scooped two prestigious awards at last night's inaugural Mobile Choice Consumer Awards ceremony. Hosted by TV funnyman Jonathan Ross, the awards put Virgin Mobile at the top of the class, winning Best Customer Service and Best Prepay Package. The Siemens SL45, one of Virgin Mobile's most popular phones also won best handset, and was runner up in the most desirable phone category.
Virgin Mobile was shortlisted for five categories:
- Best Prepay Package
- Best Customer Service
- Best Network
- Best Ad Campaign (See Red)
- Best High Street Retailer (V.SHOP)
The consumer awards, voted for by readers of Mobile Choice Magazine and dubbed the 'Oscars' of the telecoms world, recognise both excellence and innovation in the mobile phone industry.
Winning Best Network last year and two awards this year, Virgin Mobile is certainly making a big impact on the other four networks. But this comes as no surprise to the company that pipped the likes of Vodafone and BT Cellnet in being the fastest network to reach 1 million customers in June of this year.
Said Tom Alexander, chief executive officer, Virgin Mobile: "This is a tremendous achievement and proves that Virgin Mobile, though still young, is giving the old networks a run for their money. Our two awards demonstrate we have more than an appealing brand - we have enticing products that offer great value for money and unrivalled customer service."
For further information on Virgin Mobile:
Steven Day, Virgin Mobile, 07931 777777
Alison Bonny, Virgin Mobile, 07802 430276
Debra Burtt, Consolidated Communications, 07941 200 300
Julia Clark, Consolidated Communications, 07941 230 500
Email: press.office@virginmobile.com
Notes to editors:
Virgin Mobile Awards
Since launch, Virgin Mobile has won the following awards:
- Best Network 2000, awarded by Mobile Choice magazine
- Mobile News Award for the best PR, Marketing and Advertising Campaign 2000
- Mobile News Award for the best PR, Marketing and Advertising Campaign 2001
- Best New Product Marketing Campaign 2000, for VirginXtras at the Advanced Card Awards
- Award of excellence for Virgin Mobile's Siemens M35i from Mobile Choice
- What Mobile magazine gave every phone in Virgin Mobile's range the coveted Editor's Choice Award
About Virgin Mobile:
Virgin Mobile is now established as the most successful virtual network operator in the world, and is the UK's fifth network. Since its launch in November 1999 it has attracted well over one million customers, making it one of the fastest growing mobile phone companies in history.
Virgin Mobile is a 50:50 joint venture company between Sir Richard Branson's Virgin Group and Deutsche Telekom's One 2 One, and is the UK's first mobile virtual operator.
It has scored a number of firsts, including being the first operator to scrap peak rate calls, introduce a daily discounting tariff and was the first company in the world to introduce an integrated MP3 mobile phone.
In the UK, Virgin Mobile phones are available direct on 0845 6000 600; on the web at www.virgin.com/mobile/; or on the High Street at over 4,500 outlets including Virgin Megastore, Our Price, V.SHOP, Sainsbury, Tesco, WH Smith, Iceland, Co-op, Asda, Somerfield, John Lewis, Littlewoods and Morrisons.
