News 2005
Virgin Mobile Loves…
15/02/2005
If you’re eagerly awaiting a call from your heart-throb and happen to miss it then don’t despair. Unlike most of the other UK networks, Virgin Mobile offers its customers free access to their voicemail messages at any time – day or night. That means you can listen to their loving messages over and over again.
In addition, Virgin Mobile is committed to offering excellent customer service and value for money; it’s only 10p per call to contact its customer service team to sort out any problems so it’s not costing you a fortune.
Graeme Hutchinson, sales and marketing director at Virgin Mobile, said: "Virgin Mobile is seeking fun loving customers with an eye for a great deal, who are looking to get together with a fair and honest network partner.
“Virgin Mobile concentrates on finding fresh and new ways to make sure its service is better value than anyone else’s – more helpful, more open and more fun; so our customers are the most happy and feel satisfied!”
Notes to Editors:
For further information please contact:
| Virgin Mobile | |
| Virgin Mobile Press Office: | 0845 600 6272 or press.office@virginmobile.com |
| Joanne Baker: | 07941 233300 or joanne.baker@virginmobile.com |
| Lansons Communications | |
| Shellie Wells | 0207 294 3627 or shelliew@lansons.com |
| Liz Willder | 020 7294 3677 or lizw@lansons.com |
About Virgin Mobile:
Virgin Mobile Holdings (UK) plc, the UK's largest mobile virtual network operator, is majority owned by Sir Richard Branson's Virgin Group and uses T-Mobile's network. Since its launch in November 1999, Virgin Mobile has attracted more than 5 million customers.
In the UK, Virgin Mobile phones are available direct on 08456000 600; on the web at www.virginmobile.com or on the High Street at approximately 5,000 outlets including Virgin Mobile Specialist Stores, Virgin Megastores, Tesco, Asda, John Lewis, Littlewoods, Argos, The Link, Dixons, Carphone Warehouse, Curry's, Comet, Phones 4 U, TOMO, Woolworths, Toys R Us and Ryman.
Virgin Mobile employs approximately 1,400 staff at three sites, Trowbridge, London and Daventry, and has an outsourced customer service centre operated by approximately 200 staff in Middlesbrough. It has been voted one of the top 50 places to work in Britain for two years running in an annual Financial Times survey.
Virgin Mobile's customers are considered the most satisfied in the pre-pay sector according to a recent UK survey by market researchers JD Power and Associates.
