News 2005
Virgin Mobile pledges support for BBC Children In Need
16/11/2005
- Trowbridge-based Virgin Mobile will act as a customer centre taking calls
16.11.05: On 18th November Virgin Mobile’s staff will become one of the main customer centres in the region taking calls for the BBC Children in Need Appeal, and will attempt to repeat their highly successful track record over the past two years.
Virgin Mobile staff have come out in force to support the appeal, with more than 150 members of staff, along with their family and friends, queuing up to man the phones from 7pm to 2am on Children in Need night. Local members of the Bath Rugby team will be there to help take calls. Answering the phone is thirsty work and all workers will boost their energy levels with refreshments provided.
This is Virgin Mobile’s third year working with Children in Need, which is dedicated to improving the lives of young people in Britain. In 2003, the call centre took approximately 375,000 calls, which raised more than half a million pounds’ worth of pledges on the night – one of the greatest totals of any call centre. In 2004, Virgin Mobile went on to raise over £250k.
Lisa Cogdell-Brown, community, charity and well-being liaison officer at Virgin Mobile, said: “Following on from our previous two year’s huge success on behalf of Children in Need, Virgin Mobile’s staff jumped at the chance to take calls again. This year we have vowed to try to raise even more money on the night, and have even more fun!"
Notes to Editors:
To arrange a photograph, filming or for further information please contact:
Virgin Mobile 07941 233300 or joanne.baker@virginmobile.com Virgin Mobile Press Office: 0845 600 6272 or press.office@virginmobile.com Joanne Baker:
About Virgin Mobile:
Virgin Mobile Holdings (UK) plc, the UK's largest mobile virtual network operator, is majority owned by Sir Richard Branson's Virgin Group and uses T-Mobile's network. Since its launch in November 1999, Virgin Mobile has attracted more than 5.6 million customers.
In the UK, Virgin Mobile phones are available direct on 0845 6000 600; on the web at www.virginmobile.com or on the high street at approximately 5,000 outlets including Virgin Mobile Stores within Virgin Megastores, The Carphone Warehouse, The Link, Dixons, Phones 4 U, Curry's, Comet, Tesco, Asda, John Lewis, Argos, TOMO, Woolworths, Toys R Us and Ryman plus hundreds of independents mobile phones dealers and available via Shop Direct, Littlewoods, Grattan and Empire home shopping channels.
Virgin Mobile Pay Monthly is currently available in Virgin Mobile Stores, The Carphone Warehouse, The Link, at concessions in WHSmith and at www.virginmobile.com.
Virgin Mobile employs approximately 1,400 staff at three sites, Trowbridge, London and Daventry, and has an outsourced customer service centre operated by approximately 200 staff in Middlesbrough.
Virgin Mobile's customers were found to be the most-satisfied mobile consumers in the pre-pay sector for two years running in 2005 and 2004, according to the surveys by J.D. Power and Associates. Virgin Mobile is also featured in `The Sunday Times 100 Best Companies to Work For’ list 2005 and is part of the FTSE4Good Index.
