News 2006
Virgin Mobile offers double value Pay Monthly contracts
06/06/2006
- Virgin Mobile to offer even better value on all contract tariffs
- Customers to receive twice as many contract texts and minutes when buying through Virgin Mobile Stores
06.06.06: Virgin Mobile has today unveiled its new, even better value contract tariffs, and its special ‘double’ contract promotion. Any Virgin Mobile customer who buys their twelve-month contract direct or through Virgin Mobile Stores will receive double the number of minutes and texts they would if they bought it elsewhere. The offer is available now, and customers who choose a Virgin Mobile contract in Virgin Mobile Stores will receive twice as many minutes and texts than in a standard contract forever, while they remain a Virgin Mobile customer.
In addition to the great value texts included in the Virgin Mobile Pay Monthly contract, Virgin Mobile customers are currently able to enjoy a ‘Summer of Free Text’. All Virgin Mobile customers – whether they pay using Pay As You Go, Contract or Bundles – are automatically enjoying up to 1000 free texts a month to other Virgin Mobile phones until September 30th. This means they can use all the text in their monthly package to mates on other UK networks.
The Virgin Mobile Pay Monthly contract has been refreshed to offer even better value, and even simpler packages of minutes and texts. The Virgin Mobile Pay Monthly contract is different from other mobile contracts on the market, in that well as offering contract customers a choice of the latest phones and great-value talk and text packages, Virgin Mobile offers unique benefits by giving customers two clear options at the end of their contract term. If they are happy to keep their existing phone Virgin Mobile guarantees to automatically cut a customer’s regular monthly charge at the end of their contract, saving them 20% on their monthly fee.
Alternatively, they can renew their contract and, for the same ongoing monthly fee, automatically receive a new phone. Virgin Mobile, unlike other networks, will not continue to charge customers expensive `line rental’ after the initial term of the contract has finished - instead customers pay only for their airtime. No other network offers this fair and honest choice.
Graeme Hutchinson, Virgin Mobile’s sales and marketing director, said: “Customers should realise that a proportion of their monthly contract goes towards paying off the cost of their handset, and that at the end of the contract term they should expect a reduction of their fee or a new handset. In my opinion the Virgin Mobile Pay Monthly contract is the only contract in the market to offer customers real honesty, fairness and transparency.
“And for those customers who want double the value of an ordinary contract, they simply have to buy a Virgin Mobile contract from a Virgin Mobile Store to receive twice as many minutes and texts forever!”
*While you stay a Pay Monthly Contract customer
Notes to Editors:
For more information please contact:
Virgin Mobile:
Alison Bonny : 07802 430276 or alison.bonny@virginmobile.com
About Virgin Mobile:
Virgin Mobile Holdings (UK) plc, the UK's largest mobile virtual network operator, is majority owned by Sir Richard Branson's Virgin Group and uses T-Mobile's network. Since its launch in November 1999, Virgin Mobile has attracted more than 4 million customers*.
In the UK, Virgin Mobile phones are available direct on 0845 6000 600; on the web at www.virginmobile.com or on the high street at approximately 5,000 outlets including Virgin Mobile Stores within Virgin Megastores, The Carphone Warehouse, The Link, Dixons, Phones 4u, Curry's, Comet, Tesco, Asda, John Lewis, Argos, TOMO, Woolworths, Toys R Us and Ryman plus hundreds of independents mobile phones dealers and available via Shop Direct, Littlewoods, Grattan and Empire home shopping channels.
Virgin Mobile Pay Monthly (contract) is currently available in Virgin Mobile Stores, The Carphone Warehouse, The Link, Phones 4u and at concessions in WHSmith and at www.virginmobile.com
Virgin Mobile employs approximately 1,400 staff at three sites, Trowbridge, London and Daventry, and has an outsourced customer service centre operated by approximately 200 staff in Middlesbrough.
Virgin Mobile's customers were found to be the most-satisfied mobile consumers in the pre-pay sector for two years running in 2005 and 2004, according to the surveys by J.D. Power and Associates. Virgin Mobile is also featured in `The Sunday Times 100 Best Companies to Work For’ list 2005 and is part of the FTSE4Good Index.
*On a 90-day activity basis
| Monthly charge | New contract tariffs from 3rd party outlets | Virgin Mobile Channels | Monthly payments when your contract ends (20% saving) | ||
| Mins | Texts | "DOUBLE VALUE" | |||
| Mins | Texts | ||||
| £15* *Exclusive to VM stores | 50 | 100 | £12 | ||
| £20 | 50 | 100 | 100 | 200 | £16 |
| £25 | 150 | 150 | 300 | 300 | £20 |
| £30 | 200 | 300 | 400 | 600 | £24 |
| £40 | 250 | 500 | 500 | 1000 | £32 |
| Itemised billing | Free | ||||
| Voicemail in the UK | Free | ||||
| Rollover unused minutes and texts | Yes for one month | ||||
