News
Virgin Mobile Unveils Reduced International Roaming Prices
03/08/2007
- International roaming prices reducing to all 27 EU countries for Virgin Mobile customers
- Changes apply to all customers – no need to opt in or pay special roaming rates
03.08.07: Keeping in touch while on holiday in Europe is getting cheaper, as Virgin Mobile today announces that it's cutting international roaming charges for all its customers.
From 30th August, all Virgin Mobile pay monthly and pay-as-you-go customers will benefit from cheaper rates when making or receiving calls in all 27 EU countries. Making a call from an EU country will cost 38p per minute, while receiving a call will soon cost just 19p per minute.
Virgin Mobile customers will not need to do anything to benefit from these great new rates – we will make the changes for them, leaving them free to finish their packing and shop for those last-minute holiday essentials.
And to let customers know exactly how much they'll pay for roaming, Virgin Mobile will send them a free ‘welcome text' on arrival in their EU destination, telling them exactly what the call and SMS rates are to and from that country.
Customers planning a trip will also be able to find out the call & text costs before arrival by using Virgin Mobile's free ‘text-to-get' text service. By just sending a free text, customers will receive back a message telling exactly what the costs will be to use their phone in that country.
John Conlon, Marketing Controller, Digital Services, Virgin Mobile, said: "Virgin Mobile is delighted to be cutting the cost of roaming for all our customers. As part of our philosophy of offering great value in a simple to understand manner, our reduced rates and simple tariff structure will ensure that they can benefit from cheaper roaming with the minimum of hassle."
Virgin Mobile:
Virgin Mobile Press Office: 0845 600 6272 or press.office@virginmobile.com
Jo Baker: jo.baker@virginmobile.com or 07941 233 300
Simon Dornan: simon.dornan@virginmobile.com or 07847 279 666
About Virgin Mobile:
Virgin Mobile is the UK's largest mobile virtual network operator and uses T-Mobile's network. Since its launch in November 1999, Virgin Mobile has attracted more than 4 million customers.
Virgin Mobile is part of Virgin Media. The group is the first to be able to offer 'quadruple play' to customers: mobile and fixed line telephony, broadband internet and television.
In the UK, Virgin Mobile phones are available direct on 0845 6000 600; on the web at www.virginmobile.co.uk or on the high street at approximately 5,000 outlets including Virgin Mobile Stores and those within Virgin Megastores, The Carphone Warehouse, Phones 4 U, Currys, Currys.digital, Comet, Tesco, Asda, John Lewis, Argos and Woolworths plus hundreds of independent mobile phone dealers and available via Littlewoods Shop Direct Home Shopping Grattan and Empire home shopping channels.
Virgin Mobile employs approximately 1,700 staff at three sites, Trowbridge, London and Daventry, and has an outsourced customer service centre operated by approximately 200 staff in Middlesbrough.
Virgin Mobile was voted 22nd in the Best Workplaces in the UK Financial Times survey for 2006 and is once again in the top 50 in 2007. Virgin Mobile was honoured at Management Today's Most Admired Companies Awards 2006, being voted the best company for the Ability to Attract, Develop and Retain Top Talent.
